Many of our services are covered by your extended health coverage, be sure to ask your insurance carrier.


Chiropractic is a discipline of healing rooted in science, art and philosophy. It is based on the direct relationship between the integrity of your nervous system and the health of your body. Your nervous system directly controls the function of every cell, tissue, and organ in your body.

Chiropractors examine the bones and joints of the spine as well as surrounding muscles, ligaments and tissues to detect subluxations in the spine. Subluxations are areas in the spine where abnormal position or movement of the vertebrae interferes with communication within the nervous system resulting in abnormal function in the body. These can be found using various diagnostic methods including palpation, range of motion, orthopedic testing, radiographic findings and other methods.

In order to eliminate these subluxations, a chiropractor will perform gentle and specific adjustments which help your spine to return to its proper position and normal range of movement and enable your body to heal itself. Click here to see how your nervous system supplies every single function in your body.

Naturopathic Medicine

What is naturopathic medicine?

Naturopathic Doctors (NDs) use an integrated approach and individualized treatments to initiate your body’s own healing strength. The result is safe, effective, and lasting treatment that strengthens your body’s resistance to disease.

The focus of NDs is treating the whole person and is not focused solely on symptom relief. Symptoms you experience are your body’s way of telling you that something is out of balance and needs attention. Naturopathic Medicine attempts not only to manage symptoms but also to realign your body and to help alleviate the cause of disease.

What types of health concerns do naturopathic doctors treat?

Naturopathic doctors treat both acute and chronic health problems including the following:

  • Chronic Conditions: Asthma and Allergies, Anxiety and Depression, Arthritis, Blood Pressure, High Cholesterol, Digestive Disorders, Eczema or Psoriasis, Migraines, Stress and Adrenal Fatigue, Insomnia, Weight Management, ADHD, Autism Spectrum Disorder
  • Acute Conditions: Colds and Flus, Headaches, Infections, Musculoskeletal injury, disc injuries, tinnitis
  • Women’s Health Issues: Fertility, Pregnancy Care, Menstrual Disorders, Hormone Imbalance, Menopause

What types of treatments can I expect?

Treatments vary depending on patient, condition and health care practitioner. The following are licensed treatment options used by Dr. Kristin Heins, ND:

  • Clinical Nutrition
  • Nutrient Supplementation
  • Traditional Chinese Medicine - herbs, acupuncture, moxa and cupping
  • Botanical Medicine
  • Homeopathy - individual remedies and homotoxicology
  • Lifestyle Counselling and Modification
  • Hydrotherapy

Is Naturopathic Medicine Covered by OHIP?

OHIP does not currently cover visits to naturopathic doctors. Most extended health insurance plans include coverage for naturopathic medicine. Contact your insurance provider to learn more about your coverage.

Massage Therapy

Massage Therapy is a hands on treatment that includes manipulation of muscles, joints, connective tissue, tendons and ligaments. It is used to relieve pain, rehabilitate and maintain physical function and enhance the overall well being of the the patient.

The techniques used during each treatment stretch and loosen connective tissues and muscles. This increases function and range of motion thereby reducing muscle tension and improving relaxation. Treatments may include the following techniques:

  • Hydrotherapy
  • Deep Tissue Massage
  • Myofascial Therapy (connective tissue)
  • Trigger Point Therapy
  • Rhythmic Mobilizations
  • Remedial Exercise

Massage therapy can help with many conditions such as:

  • Muscle Tension/Pain
  • Sports Injuries
  • Pre/Post Natal care
  • Headaches
  • Scoliosis
  • Stress related conditions
  • MVA (Motor Vehicle Accidents)
  • and many more....

Frequency of Care

For the best results and to experience the full benefit massage therapy has to offer, a series of treatments are often recommended with follow up for maintenance and preventive treatments. Your therapist will determine the best schedule of care specific for your needs.


Many of our patients who experience foot health problems benefit immensely from custom made orthotics. Even though orthotics only have direct contact with the foot, there are many reasons people can benefit from orthotics that are not necessarily related to foot pain. Pain in the feet, knees, hips or low back is often the result of abnormal foot position and altered walkingbiomechanics. Subtle changes in your feet can affect the way you walk and will affect other joints in your body through the kinetic chain.

This is especially important for pregnant women and women who have had a pregnancy in the past. The added physical stress of pregnancy compounded by an influx of relaxin can cause feet to change shape and often results in discomfort of the feet, which can be helped with custom made orthotics.

Your feet are a complex system of bones, ligaments, muscles and tendons working together to support your body. The arches are under enormous stress and strain every day. If arches lose their ability to flex and return to their normal shape, your feet will not be able to properly absorb the shock of walking. Over time, this added stress can cause break down in the joints of the feet and the rest of the body.

A foot examination in our office will detect these subtle changes and determine whether orthotic therapy can benefit you.

We are proud to offer The Orthotic Group products in our office.


Therapy provides a safe, non-judgmental, and confidential space for you to talk and be listened to. Talking about your feelings, emotions, and experiences is healing. In addition, therapy is a place to learn effective coping strategies for managing different situations.

Scientific research shows that psychotherapy is an effective treatment for concerns such as depression, anxiety, stress and a range of other issues. Once you begin a course of therapy, you may feel lighter, more connected to yourself and your loves ones, and better able to cope with life's challenges.

After two or three sessions, you will start to feel better by talking about your concerns and clarifying your goals. Typically, a series of six to eight sessions will be enough for you to deepen your connection to yourself and your loved ones, develop healthy coping strategies, and enable you to feel empowered. Complex and ongoing issues may require a longer course of therapy.

Nutritional Counselling

Personalized nutrition advice for pregnancy, infants, children and families with an emphasis on whole, unprocessed foods provided by Dr. Kristin Heins, Naturopathic Doctor . Nutritional counselling can help with specific nutrition and eating/feeding concerns, including:

  • Prenatal nutrition
  • Introducing solids
  • Digestive issues
  • Healthy weight
  • Vegetarian nutrition
  • Special diets/food restrictions
  • Promoting overall healthy eating habits


Physiotherapy is a holistic healthcare profession that aims to help those affected by injury, illness or disability. Physiotherapists specialize in the assessment, diagnosis, and treatment of a variety of neurological, orthopedic, and cardiorespiratory conditions. In Ontario, individuals can see physiotherapists without a doctor's referral.

Pelvic Floor Physiotherapy

Pelvic floor physiotherapy is the assessment and treatment of various conditions including, but not limited to, muscles, bones, connective tissues, and ligaments surrounding the pelvis. Pelvic floor physiotherapy is conducted by registered physiotherapists who have undergone extensive training to specialize in this area of treatment.

The therapist will conduct a detailed internal and external examination of your pelvis and discuss the findings with you to plan a treatment approach that best suits your needs. Treatment may include additional internal pelvic floor therapy, bladder retraining, stretching, and strengthening techniques.

Conditions that can be treated through pelvic floor physiotherapy include:

  • Vaginal pain
  • Urinary incontinence
  • Pain during sex
  • Pelvic organ prolapse
  • Low back pain
  • Sacroiliac pain
  • Piriformis syndrome/sciatica